This Shipping Policy is part of, subject to and incorporated by reference to the Stitchery Blue – Terms and Conditions which are otherwise available here.
Free standard delivery Australia-wide is available when you spend $200 or more for general products.
For orders of less than $200, shipping costs will apply as detailed during or at the checkout process on our Site.
Orders are not processed or dispatched on weekends or Australian public holidays.
All orders will be shipped by Australia Post unless otherwise stated.
Stitchery Blue does not presently ship outside of Australia but please allow up to ten (10) business days for your Goods to be delivered from the date of dispatch within Australia.
Please note that the estimated delivery timeframes are only estimates and may otherwise be impacted by external or unforeseeable events outside of our reasonable control.
Stitchery Blue offers Express Delivery Options available in the checkout at an additional cost.
We aim to dispatch orders placed before 11am AEDT Monday – Friday on the same day. Orders placed after 11am AEDT will be processed the next business day. We deliver within Australia only and these times may vary depending on your choice of standard/express/the terms & conditions of Australia Post/other freight companies.
Once your order has been dispatched you will receive tracking notifications from Stitchery Blue or the third-party freight provider.
Once your order has been distributed to our third-party freight provider it becomes their responsibility and often shipping times can vary. For tracking and delivery enquiries – please quote your tracking number to the third-party freight provider.
Once your order has been dispatched, we are unable to make changes. However, if you realise you have provided an incorrect delivery address, please email us as soon as possible at firstname.lastname@example.org and we will do our best to assist.
Taxes & Duties
All applicable taxes, custom fees, and duties are the responsibility of the customer.
Date Reviewed: 17 January 2022
Date Updated: –